Privacy Policy

1. Introduction

Mechonsite respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

• Personal details such as name, phone number, email address
• Company and service location details provided during booking
• Payment status and transaction references (no card details stored)
• Technical data such as IP address, browser type, and device data

3. How We Use Your Information

• To create and manage service tickets
• To process payments and refunds
• To communicate service updates and notifications
• To improve platform performance and user experience

4. Payments & Security

Payments are processed through secure third-party payment gateways. Mechonsite does not store sensitive payment details such as card numbers, CVV, or banking credentials.

5. Data Sharing

We do not sell or rent your personal information. Data may be shared only with:

• Authorized mechanics and service partners for job fulfillment
• Payment providers for transaction processing
• Government or legal authorities if required by law

6. Cookies

We may use cookies and similar technologies to enhance user experience, analyze traffic, and maintain session security.

7. Data Retention

We retain personal data only as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes.

8. User Rights

You have the right to access, update, or request deletion of your personal data, subject to applicable laws.

9. Changes to This Policy

Mechonsite may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.